Lucihub Privacy Policy

Effective Date: June 5, 2023

Lucihub is a managed service video production cloud and mobile app. Our service captures user generated content from multiple collaborators and outputs professionally edited videos in hours not weeks. If you have any questions, feel free to contact us at

This privacy policy outlines the types of personal information collected, used, and disclosed by Lucihub ("we," "us," or "our") and describes how we safeguard your privacy. By accessing or using our services, you acknowledge and agree to the terms of this policy.


  1. Information Collection

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on our website or communicate with us via email or other means. This information may include but is not limited to:

  • Name
  • Contact information (e.g., email address, phone number)
  • Mailing address
  • Payment details

1.2 Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, IP address, and website usage data, which does not directly identify you.


  1. Use of Information

2.1 Personal Information: We may use the personal information we collect for various purposes, including but not limited to:

  • Providing and improving our products and services
  • Responding to your inquiries and requests
  • Processing and fulfilling orders
  • Sending important notices or updates
  • Administering promotions or surveys
  • Communicating with you about our offerings, news, and events
  • Customizing and personalizing your experience
  • Preventing and detecting fraud or other prohibited or illegal activities

2.2 Non-Personal Information: Non-personal information is used to analyze trends, track user interactions, and gather demographic information for internal purposes. This information helps us enhance our services and tailor content to better suit our users' needs.


  1. Information Sharing

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Legal Compliance: We may disclose your personal information if required by law or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and becomes subject to a different privacy policy.


  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


  1. Your Choices

You have the right to review, update, and correct the personal information we hold about you. You may also choose to opt out of receiving promotional communications from us by following the instructions provided in those communications or contacting us directly.


  1. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately.


  1. Third-Party Links

Our website or services may contain links to third-party websites or resources. This privacy policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.


  1. Changes to this Privacy Policy

We may update this privacy policy from time to time, and any changes will be effective upon posting the revised version. We will notify you of significant changes via email or by prominently posting a notice on our website.


  1. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at