Effective Date: June 5, 2023
Lucihub is a managed service video production cloud and mobile app. Our service captures user generated content from multiple collaborators and outputs professionally edited videos in hours not weeks. If you have any questions, feel free to contact us at email@example.com
- Information Collection
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on our website or communicate with us via email or other means. This information may include but is not limited to:
- Contact information (e.g., email address, phone number)
- Mailing address
- Payment details
1.2 Non-Personal Information: We may also collect non-personal information, such as browser type, operating system, IP address, and website usage data, which does not directly identify you.
- Use of Information
2.1 Personal Information: We may use the personal information we collect for various purposes, including but not limited to:
- Providing and improving our products and services
- Responding to your inquiries and requests
- Processing and fulfilling orders
- Sending important notices or updates
- Administering promotions or surveys
- Communicating with you about our offerings, news, and events
- Customizing and personalizing your experience
- Preventing and detecting fraud or other prohibited or illegal activities
2.2 Non-Personal Information: Non-personal information is used to analyze trends, track user interactions, and gather demographic information for internal purposes. This information helps us enhance our services and tailor content to better suit our users' needs.
- Information Sharing
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and providing services to you. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2 Legal Compliance: We may disclose your personal information if required by law or if we believe that such action is necessary to:
- Comply with a legal obligation
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our services or the public
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Choices
You have the right to review, update, and correct the personal information we hold about you. You may also choose to opt out of receiving promotional communications from us by following the instructions provided in those communications or contacting us directly.
- Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us immediately.
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